PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we also gather data on the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: These are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- Log files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: These are electronic files used to record information about your browsing behaviour on the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How do we use your personal information?
We use the Order Information we collect to:
- Fulfil any orders placed through the Site (including processing your payment, arranging shipping, and providing invoices and order confirmations).
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising related to our products or services, in line with any preferences you have shared with us.
We use the Device Information we collect to help screen for potential risk and fraud (particularly through your IP address) and more generally to improve and optimise our Site. For example, we may use analytics to understand how our customers browse and interact with the Site and to assess the effectiveness of our marketing and advertising campaigns.
Sharing your personal information
We may share your Personal Information with third parties to help us use it as described above. For example, we may use third-party analytics tools (such as Google Analytics) to understand how our customers use the Site. You can find more information about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information (such as a subpoena or search warrant), or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
If you are a European resident, please note that we process your information to fulfil contracts we might have with you (for example, if you place an order through the Site) or otherwise to pursue our legitimate business interests. Also note that your information may be transferred outside of Europe, including to countries such as Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless or until you ask us to delete it.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected] or by mail at:
Clockwise
45 Thistle Street West
South Launceston 7249
TASMANIA, Australia